News You Can Use
Helping people face life's financial challenges with confidence, dignity and grace.
We are pleased to welcome Joanna K. Trygstad to the team as Vice President, Policy Administration. Joanna oversees the policy administration services, claims, underwriting, agent support and customer services. “Joanna is a results-driven collaborative leader who empowers the people on her teams to focus on customer service excellence. Her background in the insurance industry and… Read More
We have many euphemisms for death with “passed away” being one of the most common. Euphemisms are usually used when the topic is sensitive or when someone is trying to make an uncomfortable topic more pleasant. But, in using euphemisms are we really making the topic of death easier or are we making it more… Read More
When 88% of online consumers say they are less likely to return to a site after a bad experience, it’s important to make sure you provide the best online experience possible or you will lose their business before you even have a chance to talk to them. We caught up with Welton Hong, CEO and… Read More
It is with deep sadness that we share the passing of John D. Larson, former NGL President & CEO, on September 29, 2019. John was an integral part of NGL for nearly 50 years. Joining NGL in 1969, John was promoted to various senior leadership positions until becoming President in 1974. He was also Chairman… Read More
The annual National Funeral Directors Association (NFDA) International Convention & Expo is right around the corner. Held in Chicago, IL from October 27 to 30, this is the world’s largest funeral services event with thousands of funeral service professionals attending for networking and education. If you are attending the annual event, we’d love for you… Read More
One of NGL’s own team members, Tracy Fritz, is preparing for her journey to Hawaii for the 2019 Kona IRONMAN on October 12. Tracy has been participating in triathlons for years and in 2018, she made a goal to break 12 hours for a completion time. With her goal in mind, she put a sticky… Read More
We love volunteering and giving back. This week United Way of Dane County joined us at our offices for a couple of fun volunteer opportunities that will make a big impact for people in our community. 750 snack packs created Team members at our Downtown office assembled 750 snack packs for students in Dane County.… Read More
We always appreciate customer feedback, and that’s especially true when the feedback is about the great service someone received from us. We recently received the below thank you note from the wife of a policyholder who passed away. She was grateful for how quickly and efficiently her husband’s claim was handled. Hearing about a positive… Read More
How many times have you Googled a business before purchasing a product or service? You aren’t the only one; 55% of people conduct online searches for reviews and recommendations before making a purchase. We all know reviews and online reputation management is important. But how often do you Google your business to see what people… Read More
NGL has been actively working toward reducing its environmental impact and providing its employees opportunities to be more green during the last year. The NGL Green Team was created to develop engaging projects that everyone could easily take part in. There are one-time projects and ongoing projects. Below are a few highlights from the E-Waste… Read More
