2019 NFDA International Convention and Expo

The annual National Funeral Directors Association (NFDA) International Convention & Expo is right around the corner. Held in Chicago, IL from October 27 to 30, this is the world’s largest funeral services event with thousands of funeral service professionals attending for networking and education. If you are attending the annual event, we’d love for you… Read More

Thank you note from policyholder’s wife

We always appreciate customer feedback, and that’s especially true when the feedback is about the great service someone received from us. We recently received the below thank you note from the wife of a policyholder who passed away. She was grateful for how quickly and efficiently her husband’s claim was handled. Hearing about a positive… Read More

Importance of online reviews

How many times have you Googled a business before purchasing a product or service? You aren’t the only one; 55% of people conduct online searches for reviews and recommendations before making a purchase. We all know reviews and online reputation management is important. But how often do you Google your business to see what people… Read More

Adventures from ICCFA & CANA

We’ve had a couple of great weeks attending industry conventions and meeting with our partners. We always appreciate attending these events and having the opportunity to see our partners face-to-face. Industry conventions provide an educational component and we look forward to speaking with other industry experts and sharing our tips and strategies on sales techniques… Read More

Mike Stephens retires from NGL as Regional Vice President

We are pleased to announce that Mike Stephens, NGL Regional Vice President, is retiring after 35 years in the funeral industry and more than 10 years with NGL. “Mike has been an invaluable member of our marketing team for more than 10 years. Not only will he be greatly missed by his friends at NGL… Read More